IMI International L3 Diploma in Vehicle Parts

Who is it suitable for?

This learning programme provides the essential knowledge for vehicle parts personnel working with a wide range of vehicles in all types of garages, dealerships and specialist vehicle parts outlets.

About

The qualification covers all the techniques for today's industry:

• Maximising products sales in a vehicle parts operation
• Customer service improvements within a vehicle parts environment
• Communicating information electronically within a vehicle parts environment
• Stock control within a vehicle parts operation
• Monitoring and solving customer service problems within a vehicle parts environment

Assessment

This qualification is assessed via

• online multi-choice testing
• a range of off-the-job assessments
• 50% is assessed in a practical work environment

Want to know more?

Please contact an IMI approved centre.